FLIGHT TRACKING & TRAVEL HELPFLIGHT STATUS GUIDANCE · AIRPORTS · PASSENGER SUPPORTUTC --:--:--
FLIGHT CONNECTIONS

Missed a connecting flight? Start here

Missed connections require quick decisions. The most important first question is whether the flights were purchased on a single booking or on separate tickets.

01

Identify your booking arrangement

For a single ticket or through-booked itinerary, contact the operating carrier or its transfer desk promptly and ask about rerouting to the final destination. The airline may be able to protect the onward journey.

If flights are on separate tickets, the missed onward flight may be treated differently. Contact the onward airline before its departure if possible, and check your fare’s change conditions.

02

Check baggage and entry requirements

Ask whether checked baggage was tagged to the final destination. When changing routes or airports, you may need to reclaim and recheck bags.

An unexpected overnight stay or an alternative international transfer may change visa and entry requirements. Verify them with official government sources.

03

Keep proof of the original disruption

Save notifications, boarding cards, arrival information and receipts. Where passenger-rights rules apply, the delay at the final ticketed destination can be a key factor.

Document the airline’s proposed alternative before committing to a separate replacement booking.

REMEMBER

Policies and laws can change. Confirm urgent or booking-specific questions using the airline or regulator's official source.

KEEP PLANNING

Help for your
whole journey.

Go from the next step to the information that matters for your airline, airport and route.

Where can I find my airline’s baggage rules?+

Open the airline guide and check the allowance for your ticket and route with the operating airline.

Find an airline →
How can I follow a flight?+

Search by flight number or choose an airport to explore recently observed aircraft positions.

See the live map →
What if my journey changes again?+

Keep your records, check the operating airline's current notice and review the passenger rules relevant to your route.

Review passenger rights →